Dust, fingerprints, traffic film, cobwebs and bird droppings are cleaning issues. Stubborn stains, deep scratches, failed seals, damaged coatings and some established mineral deposits, however, may remain visible after routine cleaning.

Where practical, working from the ground reduces the risk of falls. Higher glazing may require a water-fed pole, an elevated work platform (EWP) or industrial rope access, depending on the building and site conditions. WorkSafe Victoria places ground-based work above EWPs and industrial rope access in its hierarchy of controls for fall prevention.

We clean residential, commercial and high-rise windows using methods suited to the glass, contamination and access.

Residential Window Cleaning

Residential cleaning can cover accessible internal and external glass. Traditional applicator-and-squeegee work suits many windows, while water-fed pole and pure-water systems can be effective for suitable exterior glazing.

On suitable exterior glass, purified-water cleaning can reduce the need for a final squeegee because dissolved minerals have been removed from the cleaning water. The result still depends on the condition of the glass, frames and contamination, not the water system alone.

Commercial Window Cleaning

Commercial window cleaning may suit shopping centres, offices, commercial buildings, strata properties and sites managed by a body corporate or owners corporation. Pedestrian movement, operating hours, height and access all influence how the work is organised.

Quotes can vary with glass quantity, contamination, access method and whether the work involves a one-off clean or scheduled maintenance cleans.

High-Rise Window Cleaning

High-rise window cleaning is primarily an access and risk-management problem before it becomes a cleaning problem. Depending on the façade, window access may involve an EWP, extension equipment or industrial rope access.

A single building may require more than one access method. Ground-level glazing might be reached conventionally, while upper, recessed or otherwise difficult elevations require poles, an EWP or rope access. Ground conditions, façade geometry, anchors, pedestrian areas and available safety systems can all change the appropriate method.

Office Window Cleaning

Office glass can collect fingerprints and internal residue while exterior surfaces develop dust and traffic film. Traditional tools and pure water-fed pole systems may be used depending on the surface, contamination, and access, with occupied areas factored into the planning.

We can also assess post-construction and builder’s cleaning where renovated or newly installed glazing carries construction residue. Paint overspray, silicone, render, and other bonded deposits must be identified before removal, as aggressive scraping is not appropriate for every glass surface. Bonded construction residue should be assessed before mechanical removal rather than treated as ordinary window dirt.

Abseil Window Cleaning

Abseil cleaning can provide access where the building is suitable for industrial rope access and higher-order options are not reasonably practicable. Building geometry, anchor systems, roof access, façade materials, weather and exclusion zones below the work can all affect suitability.

We clean exterior surfaces using methods suited to the material, condition and access.

Pressure Cleaning

Pressure cleaning can remove contamination from suitable hard surfaces, but greater pressure is not automatically better. The material and its condition determine whether controlled pressure, soft washing or another method is appropriate.

House Washing

Exterior house washing and building washing require methods suited to the substrate. Painted finishes, render, masonry, and areas around glazing may need different pressures, detergents and dwell times. The same principle applies to façade cleaning and building washdowns.

Roof Cleaning

Roof cleaning starts with the roof material, contamination, pitch, access and condition. Those factors determine whether the recommendation involves soft washing or controlled roof pressure cleaning.

Cleaning can remove suitable surface contamination, but it cannot repair cracked materials, corrosion, deteriorated coatings or structural defects.

Gutter Cleaning

Gutter cleaning removes leaves, sediment and debris that restrict drainage and can include vacuum gutter cleaning where appropriate. Blocked downpipes, damaged gutters and unsuitable gutter guard systems may require work beyond routine debris removal.

Solar Panel Cleaning

Solar panels require a non-abrasive approach that avoids unnecessary pressure. Skylight and solar panel cleaning also require a roof-access assessment before work begins.

We select products based on the glass, contamination, and surrounding materials, rather than assuming stronger cleaning detergents will produce better results. Depending on the job, this may include purified water, conventional window-cleaning solutions or detergents suited to the surface.

Product choice matters particularly for tinted or coated glass, painted finishes and other sensitive materials. Exterior washing solutions must likewise suit the substrate, contamination and surrounding areas.

High-rise window cleaning is part of our service scope. For larger commercial and strata properties, the assessment can include site conditions, anchor points, EWP suitability, access requirements and the areas below the work before the method is confirmed.

Planning may also account for roof edges, industrial rope-access systems, pedestrian exclusion zones and emergency arrangements. WorkSafe Victoria’s hierarchy identifies EWPs as passive fall-prevention devices and industrial rope access as a work-positioning system; the highest reasonably practicable control should be considered first. Applicable Safe Work Method Statement obligations also need to be considered where the work meets the definition of high-risk construction work.

Planned property maintenance can suit offices, strata buildings and shopping centres where glass repeatedly accumulates traffic film, dust, fingerprints or environmental contamination.

There is no useful universal cleaning interval. Exposure, façade orientation, vegetation, coastal conditions, construction dust, property use and presentation standards all influence how quickly another clean becomes worthwhile.

For commercial and strata properties, schedules can also account for high-traffic ground-floor glass, difficult-access elevations and whether specialist access must be arranged each time. A property manager, body corporate, or owners corporation can therefore plan maintenance based on how different parts of the building actually get dirty, rather than applying a single interval to every elevation.

Height safety protects workers, occupants, pedestrians and property while ensuring the access method reflects the risk.

For high-rise buildings, this can involve appropriate anchor points, access equipment, exclusion zones and documented safety procedures. It also allows property managers to compare contractor quotes on the proposed access method and safety controls rather than price alone.

We work across residential, commercial and high-rise window cleaning, with insured professionals and specialist access services. For applicable commercial and strata projects, our documented approach includes trained rope-access technicians, EWP operators, access planning and risk assessment.

These credentials do not replace site-specific assessment. We still select the cleaning and access method based on the glass, façade, contamination, height, ground conditions, and people around the work, while distinguishing removable contamination from scratches, damaged coatings, failed seals, and other defects that cleaning cannot correct.

We tailor our approach to the glass, contamination, height and access at each property rather than applying the same cleaning method to every job. Our work spans homes, offices, commercial properties and high-rise buildings, with specialist access considered where ground-based methods are unsuitable.

For applicable projects, our approach includes:

• Insured professionals;
• Trained rope-access technicians and EWP operators;
• Site-specific access and risk assessment;
• Cleaning methods matched to the surface and contamination;
• A clear distinction between removable contamination and damage that cleaning cannot correct.

From accessible residential windows to difficult commercial façades, we plan both the cleaning and access method around the property and conditions on site.

For an accurate quote, tell us the property type, number of levels, areas requiring cleaning and known access restrictions. Photos can help clarify glazing, façade design, roof areas and access considerations.

Contact Window Cleaning Melbourne Crew to discuss the property and the appropriate cleaning approach.